23 May'24
24 May'24
1 room, 2 guests
The Elegance
New Alipore, West Bengal | Thu, 23 May - Fri, 24 May | 1 Room, 2 Adults
AI generated highlights from recent guest reviews
24-hour security
Lift/ Elevator
Air conditioning
Room service
Housekeeping services
CCTV
Check-in: After 10:00 AM, Check-out: 09:00 AM
Unmarried couples NOT allowed
Guests below 18 years of age NOT allowed
Alcohol consumption allowed within the premises
Pets NOT allowed within the premises
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
5
1
4
2
3
5
2
2
1
0
2.5
3.3
3.0
5.0
AI generated summary from recent guest reviews
Travelers frequently praise the hotel's prime location, situated near the main road in a highly desirable locality. This strategic positioning not only offers easy access to transportation networks but also ensures that guests are within close proximity to a myriad of attractions, dining options, and shopping districts.
Prime location
Public transportation
Travelers have expressed concerns regarding the size and congestion of the rooms, noting that they feel small and cramped during their stay. Additionally, some guests have observed issues with damp walls, which can detract from the overall comfort and enjoyment of the accommodations.
Room Size
Damp walls
Travelers have provided mixed feedback regarding the breakfast offerings, with some expressing disappointment in its quality. Despite this, guests appreciate the hotel's efforts to accommodate their dining needs, even in the absence of an onsite restaurant.
Breakfast options
Food quality
Too few ratings
Travelers consistently praise the hotel's service, highlighting the helpfulness and professionalism of the staff. The cordial and well-behaved demeanor of the staff members contributes to a welcoming atmosphere, ensuring that guests feel valued and respected throughout their stay.
Helpful staff
Service
Travelers have provided mixed feedback regarding the cleanliness of the hotel's accommodations, noting that while the rooms and toilets are generally clean, there are concerns regarding the cleanliness of the bathrooms.
Cleanliness
Too few ratings
Travelers have expressed dissatisfaction with the pricing of the hotel, considering it to be overpriced relative to the value provided. However, despite this concern, guests consistently praise the behavior of the staff, citing their professionalism, friendliness, and helpfulness.
Value for money
·
GOHABSGO1984 on Aug 18, 2017
Small rooms. Noisy staff. Nice location. That's about it. Too expensive. Staff try to act like salesmen towards foreigners to sell a room. I found one in a better location that was 500 rupees cheaper PER NIGHT.
Read More
·
Amit S on May 18, 2017
We stayed at this hotel recently when we came to calcutta to attend a family wedding. We were surprised that we were not offered room keys. Additionally they also refused to give us access to lockers, saying that they don't offer lockers anymore to guest. The AC would take really long to cool and toilets were vey small. Wouldn't recommend this place to anyone.
Read More
·
John W on Apr 07, 2017
The Elegance is a nice clean hotel. The staff was very helpful and friendly. The room we had facing the road was nice. Breakfast could be improved a little bit. The restaurant down stairs has good food. For a tourist wanting to spend time in downtown Kolkata its a 15 to 20 taxi ride.
Read More
·
shakti1996 on Mar 05, 2017
I stayed at this hotel for two days.The room which was given to me very good. Room was big and well decorated.Ac,wi-fi and t.v were working properly.Even every staff was very help full.I am thankful To Akram(at the front office) who helped me lots.Even i got late check out but did not charge any extra amount for it.Food was really good.After all i am satisfied with this hotel service.............
Read More
·
abhi29priyan on Mar 04, 2017
i would like to mention one thing that apart from the booking schedule they allowed me to checkin before 3 hours from the schedule checkin. nice room service. nice assistance by Mr. Akram thanks for his co-operation.
Read More